Knowledge base
All your company's documents, processes and Q&A in one place — and the AI assistant can read it all.
14-day trial · No credit card required
Features
What's in Knowledge base
- 01
Every document format
PDF (including scans via OCR), Word, Excel, PowerPoint, TXT, Markdown, CSV — or import from a web page link.
- 02
Import from Google Drive
Import whole Drive folders, including subfolders, Docs and Sheets; on re-sync, unchanged files are skipped.
- 03
Q&A with owners
Assign questions to a department or owner to answer; review, approve and keep version history.
- 04
Articles
Write guides and processes right in the platform.
- 05
Neatly organized
Split into collections, add tags, feature key documents, and get automatic AI summaries.
- 06
Duplicate cleanup
Detects duplicate imports so admins can clean them up.
How it works
Get started with Knowledge base in 3 steps
- 1
Gather documents
Upload files, add links or import entire Google Drive folders.
- 2
Organize & approve
Sort into collections and tag; assign Q&A to owners and approve.
- 3
Instant lookup
Employees search or ask the AI assistant on web and mobile.
Pricing
Plans that include Knowledge base
FAQ
Questions about Knowledge base
Which formats are supported?
PDF, Word, Excel, PowerPoint, TXT, Markdown, CSV and content from web page links. Scanned image PDFs are read with OCR.
Can it sync with Google Drive?
Yes. Import a Drive folder once and re-sync whenever you need; unchanged files are skipped.
Who answers questions in Q&A?
You assign each question to a department or the right owner; answers are approved before they're shown and keep a version history.
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